Conflict Resolution

CEA’s HR Advisor will meet with the Company representative to establish background details, schedule employee meetings, and set goals for conflict resolution.

After the initial meeting with the Company representative, an HR Advisor will meet separately with each party for introductions, explain the conflict resolution process, the company’s goals, and address any questions/concerns.

Your HR Advisor will dive deeper into the parties’ issues by interviewing each employee separately.

Your HR Advisor will follow up with parties as needed for more information and begin to isolate the issues. CEA will explore potential solutions and areas for compromise.

If appropriate, your HR Advisor will meet together with the parties to discuss opportunities for resolution, and get feedback. If CEA’s Advisor determines it will not be productive for the parties to meet, then the Advisor will go back and forth between the parties separately, and propose ideas for mutual agreement. The Company representative should be present to observe and weigh in on this process.

The goal is to come up with an agreement on how the issues as presented will be resolved moving forward—we want the focus on looking forward and moving beyond the past. If a resolution is reached between the parties, it will be presented in writing to be signed/acknowledged.

After obtaining employee buy-in, your HR Advisor will meet alone with the Company representative to present any other options and ideas for resolution. For example, it may be appropriate for one or more parties to receive coaching in a specific area, receive customized training, or develop a check-in process with supervisors.